Can our existing data be imported into iKnow?
Yes - we will import your data for free. We've got a spreadsheet layout so that your data can match our columns which we can send you.
Is there a minimum period?
6 months then it is a rolling contract. However most churches find iKnow becomes an essential part of their church.
What support do you offer?
We offer free technical support to all your church staff team. They can contact us during office hours to get straight through to our support team based in our Solihull office.
Who develops iKnow Church?
iKnow Church is developed by Christians. Our company has been working with churches since 2002.
What backups do you provide?
Our servers are backed up every night and the data is stored securely off site for 30 days. Our servers run Raid10 configuration to ensure high availability. If one hard drive in a server fails, then another hard drive will still be available.
How do we pay?
By Direct Debit.
How quickly can we get up and running?
The speed that your iKnow platform gets up and running really depends on your church. Once you have made the decision to go live with iKnow, we can help you get your data imported. The speed that it does happen can depend on the size of the church. Some churches prefer to have just a few groups/teams on iKnow and then gradually roll it out to the rest of the church. If you need advice - contact us!
Do we pay for updates?
No! We are constantly developing iKnow as you will see from our latest news. When we release a new update to iKnow, every church will benefit from this automatically without having to pay any extra.